Critical Conversations: How to Stop Avoiding Conflict and Start Communicating Confidently, Even When It’s Challenging

with Angela Herbert White, M.Ed., PCC

“I’m just not good at having those tough conversations!”

Let’s face it…Critical conversations are not usually a leader’s favorite part of the job. Still, in times of challenge, conflict or crisis, they’re necessary. Let’s explore some strategies to help you:

• stop avoiding critical conversations and start using them to find the solutions your team needs
• address critical conversations with clarity and confidence
• witness the positive changes that happen, once the problems are addressed
• see yourself as the strong leader you are

Attendees will walk away with:

• clear understanding of when a critical conversation is needed
• checklist for preparing and building your confidence
• framework that helps you to stay on-message during the conversation
• the opportunity to plan your next strategy through “what-if” and real life scenarios

About Angela: Before becoming a coach, consultant, speaker and trainer, Angela spent more than 25 years in leadership positions in education, for-profit, and nonprofit organizations. People who work with Angela say that they are finding their own ways to lead more confidently, serve more powerfully, and live more joyfully.

For more information, questions, or to book Angela for your next event or staff training: angela@angelaherbertwhite.com   angelaherbertwhite.com